-
What are Queues in Salesforce?
What are Queues in Salesforce?
-
3 Replies
-
Hi saurabh,
Queues are groups of users who can own records. All records in Salesforce must have an owner. An owner is a single entity, queues allow for certain objects to have groups of users own the record.
https://help.salesforce.com/apex/HTViewHelpDoc?id=queues_overview.htm&language=enThanks.
-
Hi,
Queues help your teams to manage service contracts, cases, leads and custom objects. Once records are placed in a queue manually or through an automatic case or lead assignment rule, records remain there until they're assigned to a user or taken by one of the queue members.
Thanks
-
Hi
Adding some point:
Queues are groups of users who can own records. All records in Salesforce must have an owner. An owner is a single entity, queues allow for certain objects to have groups of users own the record.
Thanks
Log In to reply.
Popular Salesforce Blogs
Time for Your Salesforce Checkup
When was the last time you had the annual checkup? What about a Salesforce Checkup? Maybe it has been a few years since your company…
Batch Apex in Salesforce - Learn About the Advantages and Syntax
Batch class in Salesforce is utilized to run huge positions (think thousands or millions of records!) that would surpass typical handling limits. Utilizing Batch Apex,…
Real Time Access To External Data Using Salesforce Lightning Connect
Salesforce as we all know is the most renowned CRM-in-the-cloud of this era. In addition to endless top features, another vital aspect is its ability…
Popular Salesforce Videos
Free 5 Day Salesforce Challenge!
To access the signup form head over to www.talentstacker.com/Salesforce TalentStacker Podcast Salesforce Episode: https://talentstacker.libsyn.com/how-to-earn-60k-100k-a-year-within-6-months-without-a-college-degree-say-what-salesforce-career-development-path-with-bradley-rice Do you already have a job as a Salesforce Professional and…
How to Create Bulk Custom Fields in Salesforce using BOFC App | Salesforce | BOFC | AppExchange
Want to perform multiple operations? This quick video walks you through how to create mass custom fields of any type (Master Detail, Lookup, Formula, Primitive…
Winter 21 - Restrict Access to @AuraEnabled Apex Methods for Authenticated Users
Winter 21 - Restrict Access to @AuraEnabled Apex Methods for Authenticated Users The video explained the following Items: Action items to enable or disable the…