What are responsive email templates in Salesforce?

Hi Shradha,

Responsive templates use CSS to resize your emails when viewed on mobile devices. For responsive email template you have to create visualforce email template that is the only solution to make it responsive.

Hope this helps.

Thanks.

Hello.

According to guide-

Responsive templates use CSS to resize your emails when viewed on mobile devices. Pardot includes several responsive layouts that you can use to create mobile-friendly email layout templates.

You can select a responsive layout when building an email template. If you’re an advanced user, you can add responsive CSS to your own layout templates using media queries. When testing an email with a responsive template, preview it by clicking Open in Popup and then manually resizing the window.

Thanks.