Activity Forums Salesforce® Discussions What are the benefits of IoT Cloud in Salesforce?

  • MOHIT

    Member
    April 21, 2020 at 3:30 pm

    You Can understand the benefits like this:
    Now imagine you are an energy provider who is selling smart meters. You have the traditional data about the bill payer, as we have outlined above, and now you can combine that with real-time data of energy usage. You might find that one of your clients who lives within a mile of several others uses a lot more gas to heat their properties than the others. Perhaps their property could do with an insulation package?
    Or perhaps you work for a bus company in a busy city? In this sense, the bus itself becomes the device transmitting information on its location to Salesforce IoT. Then it is updated on your App and a client, waiting at a stop, can see how far away it is before it reaches them. This essentially allows your clients to have more control of their time management as they will be better informed about when they need to leave the house to reach the stop in time.
    The two examples above show how the IoT combined with contextualised data can provide better identification for revenue opportunities as well as better customer service. But it can actually do more than that. Feasibly, Salesforce IoT can change the way you do business altogether.

  • Fexle Services

    Member
    September 1, 2023 at 11:03 am

    IoT Cloud in Salesforce offers several benefits that can greatly impact businesses. One major advantage is the ability to integrate data from various devices and sensors seamlessly.
    Let's say you have a manufacturing plant with IoT sensors installed on your machinery. With IoT Cloud, you can collect real-time data on machine performance, temperature, and other variables. This data can be integrated with Salesforce, allowing you to analyze and monitor the health of your machines from a central dashboard. By detecting patterns and anomalies in the data, you can proactively schedule maintenance or repairs, reducing downtime and optimizing productivity.
    Scalability is another benefit of IoT Cloud. Imagine you own a fleet management company that tracks vehicles using GPS devices. With thousands of vehicles in your fleet, you need a system that can handle the massive data coming from each tracking device. IoT Cloud enables you to scale your operations smoothly, ensuring that you can handle data from any number of devices as your fleet grows.
    One of the key advantages of IoT Cloud is its real-time insights. Let's consider a retail store using IoT sensors to track customer footfall. By integrating this data with Salesforce, you can gain real-time insights into store traffic patterns. This can help you optimize store layouts, schedule staff accordingly, and create personalized offers for customers based on their behavior and preferences, ultimately enhancing their shopping experience.
    IoT Cloud also enables automation. For example, a smart home company can use IoT sensors to monitor energy usage patterns in households. Based on predefined rules, Salesforce can automatically adjust connected devices like smart thermostats or lights to optimize energy consumption. This ensures that customers have a comfortable living environment while minimizing energy waste.
    Predictive analytics is another powerful feature of IoT Cloud. Let's say you run a healthcare facility and use IoT devices to monitor patient vital signs. By analyzing the data collected, Salesforce can identify trends and predict potential health issues. This allows medical staff to take proactive measures, intervene early, and provide appropriate care, improving patient outcomes.
    In summary, IoT Cloud in Salesforce provides businesses with the ability to integrate, analyze, and act on real-time data from IoT devices. This can lead to improved operational efficiency, enhanced customer experiences, and informed decision-making across various industries.

  • SFApps.info

    Member
    March 16, 2024 at 10:09 pm

    Salesforce's IoT Cloud offers significant benefits for businesses, especially with its seamless integration of data from various devices and sensors. This capability provides a comprehensive overview of information, enhancing decision-making and operations.
    For those in the manufacturing industry looking to leverage these benefits, the Salesforce Manufacturing Cloud Guide is a valuable resource. It offers insights and strategies specifically designed for manufacturing processes.

    https://www.sfapps.info/salesforce-manufacturing-implementation/

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