-
What are the differences between using entitlements for cases and work orders?
What are the differences between using entitlements for cases and work orders in Salesforce?
-
1 Reply
-
when a Case entitlement process is applied to an entitlement, the process only runs on cases associated with the entitlement. If a work order is also associated with the entitlement, the process won't run on the work order.
Log In to reply.
Popular Salesforce Blogs
New and Comprehensive Salesforce Certification Course at JanBask Training
JanBask Training has announced the training and certification course in one of the topmost and market-leading CRM tool Salesforce. It is a well-known fact that…
How can Salesforce Experience Cloud be Leveraged to Establish a Seamless Customer Experience?
Many companies today need help providing a seamless customer experience across various touchpoints. The challenge lies in effectively connecting customers, partners, and employees while delivering…
Top 5 Scripts you need to Know before Dealing with Visualforce Pages.
1.) Is it Lightning experience OR classic view ? Have you ever faced a problem of identifying in which experience user is opening your page…
Popular Salesforce Videos
How a Veteran can Start Their Career in Salesforce?
Let's Understand how a veteran can start their career in Salesforce? Please watch the full video and like, share and comment. Shrey is a Chief…
How Salesforce Supports Military Families
Join Rachel Dishman, Lead Solution Engineer at Salesforce, as she discusses the ways that Salesforce supports military families. By tuning in, you'll hear more about…
Which Objects are in the Salesforce Sales Cloud and Service Cloud?
In this video, We run through some of these diagrams. We'll also discuss some of the particular objects that you'll need to become familiar with as you…
