Activity › Forums › Salesforce® Discussions › What are the different Portals in Salesforce ?

  • Deepak

    Member
    June 25, 2020 at 5:25 pm

    There are 3 types of Portals:

    1. Self-Service portal.
    2. Partner Portal.
    3. Customer Portal.

  • Pooja

    Member
    June 25, 2020 at 5:30 pm

    Self-Service portal.
    Partner Portal.
    Customer Portal.

  • Anjali

    Member
    June 26, 2020 at 2:33 pm

    There are 3 types of Salesforce.com Portals. The feature differences are that Partner Portal exposes the Leads and Opportunity objects whereas the Customer Portal does not. Customer Portal is to support for your customers. Partner Portal is to support your Partners.

  • CRMJetty

    Member
    December 14, 2021 at 11:40 am

    There are 3 types of Salesforce portal.
    1) Customer Portal
    Customer Portal provides customers with an online channel to communicate
    with customer executives and solve their issues. They help to
    streamline communication and provide easy and fast solutions. Portals
    are also helping companies to provide 24/7 support to their customers
    regardless of time zones and geographic shortcomings.
    2) Partner Portal
    Salesforce partner portal
    is for your sales and channel partners. They have access to the core
    features of Salesforce CRM. The partner portal also provides partners
    with leads and customer conversion opportunities.
    3) Self-service portal
    customers prefer to solve their problems, even the technical ones on
    their own. Self-service portals help them by redirecting them to the
    right FAQs, blog posts, technical documents, videos, etc.

  • Rahul

    Member
    August 16, 2022 at 11:17 am

    A number of portals can be configured on Salesforce. These portals are designed to provide you more visibility into your business and to make accessing the information you need simpler and more obvious. The Salesforce portals are Personal Home Page, My Personal Dashboard, Recent Items, Asset and Attachment Management, Documents and Records Management, Analytics, Business Intelligence, Chatter, Communities, Knowledge, Settings, Setup and Service Cloud. The Salesforce portals also include other custom Apps that you may create, depending upon your Salesforce setup. If you want to know more about Salesforce, you can check out one of the companies offering Salesforce services.

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