-
What describes the capabilities of salesforce knowledge?
What describes the capabilities of salesforce knowledge?
-
2 Replies
-
Hi,
- Knowledge allows an organization to share articles with partner portal users.
- Knowledge uses data categories and roles to make articles visible to specific users.
-
Hi @piyushupadhyay2012gmail-com
How to display knowledge on the basis of record type and profiles.UseCase: User related to Profile 1 and Profile 2 are able to see Knowledge records of RecordType 1, and other users in the Org are able to see the records of RecordType 2.
Thanks in advance for the help.
Log In to reply.
Popular Salesforce Blogs
Integrate .NET console application with Salesforce Rest API
According to the integration perspective in Salesforce there are several APIs to integrate with external systems. As an example there are REST API, SOAP API,…
Salesforce Integration — Methods, Types, Patterns, and More
Data silos, decision-making delays, and collaboration issues are common in businesses where systems are not integrated properly. This not only impacts an organization's productivity but…
What are the Functions, Benefits, and User Reviews of Salesforce? | Salesforce 101
No doubt you've heard a lot about Salesforce CRM lately. But Salesforce seems to be something huge, something confusing, and turns out that it's not…
Popular Salesforce Videos
Salesforce - Outlook Integration
In this video, Salesforce Atlas explains how to increase your productivity by automatically synchronizing your data between the two systems, creating tasks, associating emails from…
Salesforce with Google Drive Integration
The Agenda of today's video is how to connect google drive with Salesforce using files connect. This Video is new in our learning video series…
How to Trigger the Lead Assignment Rule from Flow Builder
In this video, we will talk about how to trigger the lead assignment rule from the flow builder Salesforce. Here is the timestamp for your…
