Activity › Forums › Salesforce® Discussions › What is a notification builder in Salesforce?

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  • Nikita

    Member
    September 12, 2019 at 6:54 am

    Hi Saddam,

    Notification Builder is used to Sending customized notifications when important events occur. For example, alert an account owner if a new support case is logged while trying to close a deal. Or, send a notification for a unique workflow built entirely with custom objects. Previously, you could send only standard notifications for use cases predefined by Salesforce. Notification Builder puts you in control of who needs to know what and when.

  • Achintya

    Member
    September 12, 2019 at 9:40 am

    Notification Builder enables admins to create customized in-app notifications for the targeted audience. You can define when you want the notification to trigger, what message to display and which users to notify.

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