Activity Forums Salesforce® Discussions What is Auto response rule in Salesforce ?

  • Shweta

    Member
    June 1, 2020 at 2:23 pm

    Auto-response rule: It is a set of conditions for sending automatic email responses to lead or case submissions based on the attributes of the submitted record. Applicable leads include those captured through a Web-to-Lead form. Auto-Response rules can be created for the following, Self-Service portal.

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