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What is Email to Case in Salesforce ?
What is Email to Case in Salesforce ?
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2 Replies
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Email to Case is a standard Salesforce feature that allows cases to be created from emails. We will be looking into the detail of On-Demand Email-To-Case and Email Services.
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Email-To-Case: It is a standard salesforce feature that allows cases to be created from email. We cannot send emails to any email address and have a Salesforce case created. We need to generate it using Salesforce configuration.
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