Activity Forums Salesforce® Discussions What is knowledge article in salesforce?

  • Deepak

    Member
    August 26, 2020 at 5:41 am

    Salesforce Knowledge base is built from knowledge articles, which are documents of information. Control where and what information is published or shared based on the article page layouts, user profiles, actions, and other settings. You can use Knowledge in both Salesforce Classic and Lightning Experience.

Log In to reply.

Popular Salesforce Blogs

Popular Salesforce Videos