-
What is meant by Outbound messages and how is it different from generating email ?
It is the type of actions you used in salesforce automated processes.
-
3 Replies
-
Hello Kapil,
Outbound messages are used to send notifications from Salesforce environment to any external environment. Whereas email update is used to send email notifications. For better understanding, suppose there is an external service which has been integrated with your Salesforce environment. You have a requirement where you need to send some automated notification to that external service from Salesforce environment, in such scenario you will be using Outbound messages.
Thanks,
Subhendu -
Hi
Outbound messages are used to data communication from Salesforce to other external systems. We can configure outbound messages and in endpoint Url section we need to give "URL to call the webservice of the another system", outbound message is configured as action of the workflows.
Outbound messaging allows you to specify that changes to fields within Salesforce can cause messages with field values to be sent to designated external servers.
Outbound messaging is part of the workflow rule functionality in Salesforce. Workflow rules watch for specific kinds of field changes and trigger automatic Salesforce actions, such as sending email alerts, creating task records, or sending an outbound message. You have a requirement where you need to send some automated notification to that external service from Salesforce environment, in such scenario you will be using Outbound messages.
Thanks
-
Hi,
Note - An outbound message is inteneded for another system to automatically receive a message - it is a SOAP based XML post intended to be received by another system that has exposed a web-service.
Hope this helps.
Log In to reply.
Popular Salesforce Blogs
8 Salesforce Sales Cloud Tips To Boost Your Productivity and Drive Revenue
Tip 1: Stay on Top of your Customer’s Business What's it: Einstein-empowered experiences put significant client advancements upfront so you think about effects on their…
Case Study: How Salesforce Marketing Cloud Helped an Online Business Gain More Sales and Customer Satisfaction
Introduction Customer experience is the new battleground for online businesses. With so many options and alternatives available to customers, online businesses need to differentiate themselves…
Migrate Salesforce Lightning Successfully in 4 steps
Salesforce Lightning- The blazing new version of Salesforce that had taken the entire world by storm. Why? Because of it's easy to use interface coupled…
Popular Salesforce Videos
Setup Visual Code Development Environment with Salesforce Org
In this Salesforce How-to video - You will learn how you can quickly get started in setting Visual Studio Code (VS Code) development environment for…
What is Approval Process in Salesforce?
Automated process that approves records for the organization and it can be defined with a sequence of steps. Watch the video to learn and if…
Salesforce Consultant Career | Salesforce Career Path | Salesforce Consultant Certification
If you're interested in becoming a Salesforce consultant, one of the first things to consider is how much education you need. We've determined that 60.2%…
