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What is meant by Salesforce LiveMessages?
What is meant by Salesforce LiveMessages?
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2 Replies
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Hi Anjali,
Salesforce LiveMessage is a mobile messaging solution to provide personalized conversational service to your customers with the use of bots or agents. Salesforce LiveMessage is part of the Salesforce Service Cloud suite which you can include as an add-on on its Lightning Enterprise and Lightning Unlimited Editions.
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Mobile messaging is the preferred method of contact for today’s ultra-connected, mobile customers. And now it’s the easy, cost-effective way for you to deliver a faster, smarter, more personalized conversation too.
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