Activity Forums Salesforce® Discussions What is On-demand email to case in Salesforce?

  • Anjali

    Member
    August 21, 2020 at 9:20 am

    On-Demand Email-to-Case lets you process customer emails up to 25 MB. On-Demand Email-to-Case automatically shortens email text to 32,000 characters. Contact Salesforce if you'd like this limit raised to 128,000 characters for your organization.

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