Activity › Forums › Salesforce® Discussions › What is Salesforce live agent?

  • Kirandeep

    Member
    September 22, 2020 at 2:43 pm

    Salesforce Live Agent is a native Salesforce tool that provides the ability to communicate in real-time with your web site users. ... Companies that use integrated phone networks to facilitate their customer support through Salesforce face a charge for each call that comes in.

  • Shweta

    Member
    September 22, 2020 at 3:46 pm

    Salesforce Live agent in salesforce is a tool that is used to connect with customers and real-time website visitors. Using live agents we can chat with customers so that we can provide fast response and quick solutions they need.

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