What is Salesforce Workflow?

Hello,

Workflows in Salesforce are a fantastic way to automate certain business processes. You can create a rule, and based on certain criteria that you set, Salesforce can do a number of things, like send an email, create a task, or update a field.

Thanks.

Creating a workflow rule
A workflow in Salesforce is a great way to automate business processes. In order to create a workflow rule, you need 2 things:

Criteria that cause that rule to run (in this case, when a person’s lead score hits a certain number)
Actions that execute when a record matches the criteria (in this case, an email alert)
Navigate to Your Name > Setup > App Setup > Create > Workflow & Approval > Workflow Rules.