-
What is the Customer Portal and Partner Portal in Salesforce?
What is the Customer Portal and Partner Portal in Salesforce?
-
2 Replies
-
Customer portal: A Salesforce.com Customer Portal similar to a Self – Service Portal in that it provides an online support channel for your customers – allowing them to resolve their inquires without contacting a customer service representive.
-
Salesforce is a well-known name in the world of CRMs, portals, and communities.
What is Salesforce Partner Portal?
Salesforce partner portal allows partner users outside of your organization to login to Salesforce. It helps companies by empowering their indirect sales channel and this increases their ROI. Users of the partner portal have limited access to Salesforce and can only see the data of the modules for which they are granted access. With the help of partner relationship management (PRM), companies can create multiple portals to manage, track, and handle their indirect sales.
What is Salesforce Customer Portal?
Salesforce customer portal is an interface that is useful to provide support to your customers, help them solve issues about your products/services thereby better overall user experience. As a company, you can create a personalized customer service portal including features, sections, information, modules based on your requirements to streamline communication with your customers.
Log In to reply.
Popular Salesforce Blogs
How To Get Benefits From Salesforce Marketing Cloud?
Salesforce Marketing cloud earlier known as Exact Target provides digital marketing and analytical software and services. Salesforce blazed a trail by creating marketing cloud and…
AI-Empowered Support - Gain Customers Who Recommend You
The rise of Artificial Intelligence (AI) has revolutionized the way businesses operate, and the Salesforce ecosystem is no exception. One area where AI has made…
Deployment In Salesforce
Deployment is a process for making changes or moving API components from one organization to another organization, after completion of logic which we are developing…
Popular Salesforce Videos
How to Set Up Salesforce Knowledge?
Watch this video to learn how to set up Salesforce Knowledge so you can help your team more easily find answers to common customer requests.…
Salesforce Marketing Cloud Email Studio | Marketing Cloud Tutorial
Learn all about Salesforce marketing cloud email studio. In this video, the following points will be covered - 1. Overview Of Email Studio & Content…
Salesforce Financial Services Cloud demo
Today's seamlessly connected customer is raising expectations for organizations to "show them they know them" by providing efficient, informed and integrated experiences no matter which…
