-
What is the difference between WhoId and WhatId?
What is the difference between WhoId and WhatId?
-
5 Replies
-
Hi Hazel,
WhoID - refers to people things.Ex- Lead ID or a Contact ID
WhatID- refers to object type things.Ex- Account ID or an Opportunity ID -
WhatId: ID of a related Account, Opportunity, Campaign, Case, or custom object. Labelis Opportunity/Account ID.
WhoId: ID of a related Contact or Lead. If the WhoId refers to a lead, then the WhatId field must be empty. Label is Contact/Lead ID. If Shared Activities is enabled, this is the ID of a related Lead or primary Contact.
-
Hi,
WhoID in Salesforce refers to people things. So that would be typically a Lead ID or a Contact ID. The WhoId represents a human such as a lead or a contact. WhoIds are polymorphic. Polymorphic means a WhoId is equivalent to a contact’s ID or a lead’s ID. The label is Name ID.
WhatID in Salesforce refers to object type things. That would typically be an Account ID or an Opportunity ID. The WhatId represents nonhuman objects such as accounts, opportunities, campaigns, cases, or custom objects. WhatIds are polymorphic. Polymorphic means a WhatId is equivalent to the ID of a related object. The label is Related To ID.
Hope this helps.
-
Hi hazel,
WhoId is used for LeadID or ContactId,Basically WhoID in Salesforce refers to people things.The WhoId represents a human such as a lead or a contact. WhoIds are polymorphic. Polymorphic means a WhoId is equivalent to a contact’s ID or a lead’s ID. The label is Name ID.
WhoId is used for Account ID or Opportunity ID,Basically WhoID in Salesforce refers to Object things. The WhatId represents nonhuman objects such as accounts, opportunities, campaigns, cases, or custom objects. WhatIds are polymorphic. Polymorphic means a WhatId is equivalent to the ID of a related object. The label is Related To ID.
Thanks
-
Hello,
In simple Words, WhoId refers to the person while WhatId refers to Things in salesforce.
Thanks.
Log In to reply.
Popular Salesforce Blogs
Why Salesforce Integration Can Be Your Best Bet for Business Growth
Welcome to the age of the Customer. The only riddle that matters here is—how to connect better with them, carve meaningful relationships, address their problems…
5 Best CRM Integrations with QuickBooks for SMBs 2022
It's crucial that your CRM and QuickBooks work together. Due to this, most CRMs on the marketplace have acted and offered a method to integrate…
Learn How to Use Custom Settings in Salesforce
What is Custom Setting? Custom Settings resemble custom items. They are by and large used to make custom arrangements of information and can be related…
