Hi,
“Salesforce Chatter is the world’s #1 enterprise social network. This powerful collaboration software solution empowers employees to connect, collaborate, share files, data, and expertise, all in real-time. Chatter will help drive productivity and increase efficiency and innovation across departments. From sales, to marketing, to management, your entire company can use Chatter to tear down communication barriers and help your company grow and succeed as a team.”
4 of Our Favorite Salesforce Chatter Features
Chatter Groups
Chatter Groups can be created for your direct team, your entire business, or a specific project team. Chatter Groups come with various benefits with the most important being collaboration between users with common interests on a particular topic.
If you create a Chatter Group, you’re automatically the Group owner but you can assign a group manager that has similar permissions as you. The only restriction is that Group Managers cannot change the Group Owner or delete the Group.
Email Digest
After joining a Chatter Group, you’ll start receiving email notifications on activity within Chatter. You might find this a little annoying. No problem! You can control Chatter Group notifications by clicking the link below Group Engagement and selecting the frequency of notifications you’d like to receive.
Additionally, you can specify the frequency of all the notifications you receive (not just a specific Chatter Group) by utilizing the Email Settings options.
Quick Actions – Global Actions
Depending on your Org setup, you’ll have numerous Chatter Actions available to you on your Chatter tab. Standard Quick Actions you’ll see are: File, Link, Poll, Post, Thanks and Question.The cool thing about all of these Chatter Quick Actions is that they’re totally customizable using Global Publisher Layouts. Global Publisher Layouts are available in Enterprise, Performance, Unlimited, Database.com and Developer editions.
Chatter Thanks
Another cool feature that comes with Chatter is Chatter Thanks. This feature makes it easy for you to drop a quick thank you note to any colleague. All you do is go to your Quick Actions bar, select Thanks, type the name of the person you want to thank and then click Change Badge.
Thanks