-
What is the use of service cloud in Salesforce?
What is the use of service cloud in Salesforce?
-
1 Reply
-
Hii Pooja,
Service Cloud allows users to automate service processes, streamline workflows and find key articles, topics and experts to support the agent. The purpose is to foster one-to-one marketing relationships with every customer, across multiple channels and on any device.
Log In to reply.
Popular Salesforce Blogs
Salesforce Interview Questions You Need to Know in 2024
Here are some potential line-based Salesforce interview questions that you could include in a blog post: Interview Questions to Crack your Next Interview 1. What…
Some Questions and Answers on Salesforce Pardot API
Have you ever wondered if, we can Query Pardot Engagement History in Salesforce by SOQL directly? Answer: No, Because The dataset "Pardot Engagement History" can…
Useful Salesforce Steps and Instructions
Hello All, Today I am going to provide you a very useful and important set of items that you should always keep handy with you…
Popular Salesforce Videos
Custom Aura Feed Component | forceChatter:feed | Chatter in #Salesforce | Salesforce Tutorials
In this vlog I will create a custom aura feed component with two picklists to select Group and then based on the Group selection, select…
Salesforce For Beginners | Introduction To Salesforce | Salesforce CRM Development Tutorials
In this video, BeginIT provides an introduction to Salesforce, including its difference from legacy CRM systems. And also, BeginIT explains the procedure to create an…
Marketing Cloud | Salesforce Send Email
There are two ways to send an email in Marketing Cloud; Guided Send Wizard & Salesforce Send Email. The benefit of the Salesforce Send Email…
