Activity › Forums › Salesforce® Discussions › What is the use of service cloud in Salesforce?

  • Marziya

    Member
    April 7, 2020 at 12:04 pm

    Hii Pooja,
    Service Cloud allows users to automate service processes, streamline workflows and find key articles, topics and experts to support the agent. The purpose is to foster one-to-one marketing relationships with every customer, across multiple channels and on any device.

Log In to reply.

Popular Salesforce Blogs

Popular Salesforce Videos

Report

Harassment or bullying behavior
Harassment or bullying behavior
Contains mature or sensitive content
Contains misleading or false information
Mobile App Reported Contents
Contains abusive or derogatory content
Contains spam, fake content or potential malware

Block Member?

Please confirm you want to block this member.

You will no longer be able to:

  • See blocked member's posts
  • Mention this member in posts
  • Invite this member to groups
  • Message this member
  • Add this member as a connection

Please note: This action will also remove this member from your connections and send a report to the site admin. Please allow a few minutes for this process to complete.

Report

You have already reported this .