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What study material should I follow to prepare for service cloud certification?
I want to prepare for service cloud certification. Can anyone suggest me as to what study material should I follow?
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2 Replies
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Hello ,
Go to this link:-http://blog.jeffdouglas.com/2011/01/26/how-to-pass-the-service-cloud-consultant-exam/
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Hi,
You can refer to
- Implementing the Service Cloud
- Implementing CRM Essentials
- Administering Salesforce Knowledge
- Publishing Articles With Knowledge
Find these topics and get the knowledge about it and you will surely able to pass service cloud certification.
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