Activity Forums Salesforce® Discussions Why have database rows not been inserted when the debug log says they have?

  • Abhinav

    Member
    May 27, 2016 at 1:28 pm

    Hi Himanshu,

    When a queue owns a case record in SF and the sharing model for the case is private.
    Only queue members and their direct reports can view or take ownership of [those] cases.

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