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Salesforce Business Processes - Learn Here!
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in Salesforce
Salesforce is a leading customer relationship management (CRM) platform that helps businesses streamline and automate various processes. With its wide range of tools and features,…
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Salesforce Marketing Cloud: AmpScript Basics
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in Marketing, Salesforce
Ampscript in Marketing Cloud AMPscript is a scripting language that is embedded within text emails, HTML emails, SMS messages, landing pages in the marketing cloud.…
Top New Salesforce Winter ’20 Features
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in Salesforce Releases
Salesforce is back with Winter Release. Every year, Salesforce announces three releases packed with features that enhance the Salesforce experience for the admins, developers, and Salesforce users.These…
Integrating Salesforce Service Cloud Voice with Amazon Connect: A Step-by-Step Guide
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in Salesforce integration
Many users of Salesforce Service Cloud are likely aware of the new AI-driven feature, Service Cloud Voice. Despite the rise of digital communication tools, telephone support remains…
