Shiv Kumar Sharma
IndividualPopular Salesforce Videos
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This Salesforce Training Video will help you understand what is sales cloud in Salesforce, creating and converting leads in salesforce, creating accounts, products, opportunities and…
Add In-App Guidance to Salesforce Lightning Experience
In Lightning Experience, add prompts that appear on-screen to users working in an app. Use prompts to onboard and train users, highlight configuration changes and…
Difference between B2B, B2C and B2B2C Salesforce Commerce Cloud?
There is a lot of buzz about the Salesforce commerce cloud and its effective offerings. Let’s dive deep into the world of Salesforce and the…
Popular Salesforce Infographics
What is a CRM System?
Customer relationship management (CRM) is a technology for managing all your company's relationships and interactions with customers and potential customers. The goal is simple: Improve…
Demystifying Salesforce Blockchain
Salesforce Blockchain is currently available to select design partners and will be generally available in 2020. This Informative Infographic will help readers to decide to…
The Ultimate Marketing Automation Glossary
Sometimes, it sounds like marketers are speaking another language—especially when using terms associated with specific tools and platforms. It gets even more complicated when certain…
