Shiv Kumar Sharma
IndividualPopular Salesforce Blogs
Salesforce Implementation Costs: Factors to Consider and Average Expenses
According to the Total Cost of Ownership of Salesforce study, there are a few main factors regarding CRM adoption decisions. The financial sting of ongoing costs…
The Impact of Salesforce Certification on Your Salesforce Career
Introduction In today's fast-paced and highly competitive job market, having a Salesforce certification can make all the difference in your Salesforce career. Whether you're already…
What Is Salesforce? How Is It Used and How Does It Impact Business?
More than 80% of the Fortune 500 companies in the world use at least one Salesforce app. Such is the deep impact and penetrative power…
Popular Salesforce Infographics
Salesforce Marketing Automation: Sales or Marketing Tool? [infographic]
Marketing automation has a hidden talent. Despite being marketed for years as a tool for, well, marketers, automation is changing the shape of the modern…
Salesforce Service Cloud for Better Customer Service
Service Cloud is classified as a customer support platform or customer relationship management (CRM) platform. It was designed to improve how businesses interact with their…
How Salesforce Admins Manage their Data?
No matter how long you’ve been working within Salesforce, it’s important to regularly evaluate the data management systems you have in place and review the…