Shivani Rathi
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Popular Salesforce Blogs
Parsing out an Email Subject in email-to-case using RegEx for EXACT matching
Salesforce's On-Demand Email Handler Service can be further enhanced using a case trigger to better identify the type of case that is being created. Inherently…
What Do Salesforce MVP Think About Certification?
How to Get a free Salesforce Certification? Did you know that if you earn your first Salesforce certification between July 1 and September 30, 2022,…
How an Easy-to-Use CRM can Transform your Business?
Even if you've never used a CRM, you've likely heard the term mentioned in business circles. Many companies, including your competitors, leverage CRM tools to…
Popular Salesforce Videos
The Future of Salesforce App Dev with Parker Harris & Friends
Join Parker Harris, Salesforce product managers, and engineers as we kick off Day 2 of TrailheaDX with an in-depth look at exciting new features coming…
Which Salesforce Certifications are Really Important?
If you really want to know which Salesforce certifications are really important then this video is for you. If you have any doubts or concerns,…
Salesforce Consent Management
Consent Management: Track Customer Consent and Honor Opt-Out Requests. Track your customers' approval for how your company interacts with them. To help you assess your…
Popular Salesforce Infographics
How Artificial Intelligence Helps Sales Teams
AI is built into many different CRM software and platforms including Salesforce. In particular, Salesforce uses its proprietary Einstein AI. It helps companies find unexpected…
5 steps to follow for successful Salesforce Implementation
Although implementing Salesforce is designed to help you meet the challenges of your business, it might not provide the results you want, whether it is…
A Day in the Life Infographic: Best Practices Guide for Sales Users
The internet is full of sales best practices. But what most people forget is that, as a business, you need to come to the understanding…