Johannes Verelst
CompanyPopular Salesforce Blogs
Power of Search in Salesforce
Power of Search Salesforce Search: We use the built-in search function of the Salesforce platform to search for any record or file. It gives us…
Sales Cycle in Salesforce - How to Better Manage!
Like a blueprint or an architecture is a must for all to enhance their productivity in Salesforce, we have a sales cycle to follow up the…
Salesforce Dynamic Forms: Overview, Benefits, Business Cases
On a user page layout in Salesforce might be placed a monolit block of fields which makes customization impossible. The task of Dynamic Forms is…
Popular Salesforce Videos
Marketing Cloud | Salesforce Send Email
There are two ways to send an email in Marketing Cloud; Guided Send Wizard & Salesforce Send Email. The benefit of the Salesforce Send Email…
Salesforce Flow to Create Feedback form on Case | How to use Slider, Radio button on Screen Flow
Use Case: In this video, we are creating a screen flow to get feedback from the users when the case is closed. Learnings: 1. How…
Salesforce Chatter Training - Staff
In this video, Kylee Durant provides a Salesforce Chatter Training overview, detailing how to enable and configure chatter groups, as well as create customer groups.
Popular Salesforce Infographics
Automation Tools In Salesforce
Automation tools in Salesforce can eliminate monotonous tasks, freeing up an admin’s time to do more profound things. These tools include Workflow Rules, Process Builder,…
Amplify Your Support Operations with Email to Case Advance | Salesforce
Managing cases efficiently in Salesforce is pretty easy. And given the rising expectations of customers, being fast to answer their queries via Salesforce-powered communities is…
Customer Service Words and Acronyms
Savvy service reps know it is important to stay hip with the lingo. If it seems like customers and agents always keep you guessing with…
