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Salesforce Customization: Overcoming CRM Limitations for Growing Companies
Salesforce CRM has a complex, multilayered structure that can be adaptive to many business scenarios. Unfortunately, businesses can sometimes face Salesforce limitations (during business scaling,…
Salesforce Service Cloud Handbook: Field Service Lightning, Omni-Channel Support, Einstein Bots, and more
In the previous article about Service Cloud, we covered its basic and most common functionality. Now, in our Salesforce Service Cloud Handbook, let's take a…
Salesforce and WhatsApp Integration: Marketing, Sales, and Service Clouds Strategies
Gone are those days when WhatsApp was only a messenger for personal chats. The tendency to use messaging applications for business purposes has made Facebook…
What is Salesforce Service Cloud in 2024?
Salesforce Service Cloud is one of the platforms in the Salesforce ecosystem designed to optimize customer service and support processes. Service Cloud offers a variety…
Salesforce CPQ Implementation FAQ
This article is a blitz format navigator to common questions - from basic to advanced- and concerns surrounding the implementation process of Salesforce CPQ. We've…
Salesforce Customization: Explanation and Examples
Salesforce is a platform packed with features right out of the box. But here's the thing: many businesses feel the need to give it a…
How does Salesforce Address the Security Challenges of Generative AI for CRM?
OpenAI released ChatGPT in November 2022 and attracted worldwide attention with its capability to deal with challenging language understanding and generation tasks in conversations. OpenAI…
Decoding Ineffectiveness: Recognizing Red Flags in Your Salesforce Partner Relationship
When it comes to tech partnerships, teaming up with Salesforce partner is a big deal for customer relations. But let's be real - not every…
Lightning Web Components Developer Guide: LWC Communication with Apex and Salesforce
This is already our fourth and final article in the LWC series. In the previous ones, we delved into the principles of building components, basic…
Unpacking the Financial Realities of Salesforce Partner Transitions
Picking a software development partner is a big deal, affecting both your time and budget. People often worry about the hefty price tag of changing…
How Salesforce Einstein Works for FinTech: Features & Benefits Overview
67% of respondents consider artificial intelligence to be a top technology that will influence fintech over the decade. At the forefront of fintech's dynamic progress, Salesforce…
Should You Find a Salesforce Partner Checklist 2024
Salesforce Partners offer specialized services like consulting and customization for better customer relationships and efficient business processes. But is it always necessary to find a…
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