Sudhir Kumar
Individual-
Cloudideas posted a new blog 3 years ago
The What, Why, and How of Salesforce Change ManagementIf you are introducing new features or processes to a Salesforce instance, then you might make or break the system. In the contemporary business environment, a CRM like Salesforce has become the backbone of…
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Cloudideas posted a new blog 3 years ago
The Ultimate Guide to Salesforce Implementation in 2021Technology is growing at a lightning speed. But if we look around, we still use Excel, notepad to scribble information about meetings and customers. Don’t we? A CRM system like Salesforce is important to every…
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Cloudideas posted a new blog 3 years ago
9 Salesforce Development Best PracticesLearning to code might be dreadful for a few of us, but all of us would like to tweak something the way we wish. Salesforce CRM could be tweaked too! - with code and without code (just a few clicks) That…
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Cloudideas posted a new blog 3 years ago
Salesforce Managed Services vs Inhouse TeamModern-day businesses are relying on technology and cloud-based tools to perform their day-to-day job. The IT needs are constantly changing and the way businesses configure the tools has become…
Deman -
Cloudideas posted a new blog 3 years ago
Can Salesforce Einstein AI Help in Sales Qualification?Sales Qualification is an inevitable process and an important one for all sales teams. If you go to the market, you pick vegetables based on your need, likes and it’s quality. The same goes for your leads. You…
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Cloudideas posted a new blog 3 years ago
Customer Empathy Within Salesforce | Can Artificial Intelligence Help?Customer empathy costs nothing, but it means a great deal for every business. In 2020, Salesforce surveyed 15600 customers and revealed that the customers want trust, empathy, and a great digital…
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Cloudideas posted a new blog 3 years ago
Why and How’s of Salesforce TrainingImagine you buying a CRM for your sales team after taking time to evaluate, test, and negotiate with the vendor and not use it eventually. That’s when you realize the importance of training and user adoption.…
Rajesh -
Cloudideas posted a new blog 3 years ago
All About Salesforce Health Check 101If you are a Salesforce admin, your major worry must be security. You will be extra cautious as you are handling customer data and yes, you need to be. The best way to stay on top of your CRM maintenance is to…
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Cloudideas posted an update 4 years ago
As a Salesforce professional, you have probably heard about the importance of the Salesforce Health Check
. Or have you? The Health Check allows you to1. Ensure that the processes are working fine and error-free.
2. Improve your team’s productivity and the system’s efficiency.
3. Proactively identify the security risks/vulnerabilities
4. Keep…
cloudideas.com
Salesforce Health Check 101 - CloudIdeas
The best way to stay on top of your CRM maintenance is to do regular Salesforce Health Checks. In this blog we will cover what is a Health check, it’s importance and how to do it.
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Cloudideas posted an update 4 years ago
When you are working in the rewards and incentives business, customer experience is of utmost importance. That is why Buben & Mädchen invested in Salesforce Servicecloud. As a result not only did their customer experience but they also increased their team productivity. Read about how they did it with the help of Salesforce…
cloudideas.com
Buben et Mädchen Success Story
Discover how Cloudideas helped the employee rewards agency, Buben et Mädchen improve their customer service process with Salesforce.
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Cloudideas posted an update 4 years ago
Marketing + Sales + Service = ABM or Account Based Marketing.
ABM brings these 3 teams together to give a 360-degree view of the customer.
Marketing works with sales to identify target accounts, drive strategy, and create personalized content.
Sales will ABC in ABM (sorry, we just had to). In all seriousness, the job of sales is to… -
Cloudideas posted an update 4 years ago
Because of the pandemic, Field Sales Reps have lost confidence in closing deals according to the Salesforce state of sales report 2020. Their sales efforts have move from in-person to online making their job very close to one of the inside sales reps. How can they regain their confidence and how can…
cloudideas.com
10 Reasons Why Sales Reps (Field/Inside) need Salesforce - Cloudideas
Field Sales Representatives are not feeling confident during this crisis. Salesforce could help close deals faster virtually/in-person.
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Cloudideas posted an update 4 years ago
What is the one metric that you don't want to see increasing in your business?? The customer churn rate... But calculating the churn rate is the first step towards understanding why we lose a few of them. Knowing this will help you to retain them in the future.
As usual, #Salesforce has got your back with predicting customer churn…
bit.ly
Predict and Reduce Customer Churn Rate using Salesforce - Cloudideas
Customer churn could be reduced drastically when you predict, prevent, re-engage with customers. Salesforce has set of tools for retaining customers
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Cloudideas posted a new infographic 4 years ago
Top Salesforce Acquisitions Of All Time and In 2020
Salesforce has been on a shopping spree over the last few years. We all read quite frequently about Salesforce acquisitions. They are quick enough to realize the gaps in their products and fill them by acquirin... -
Cloudideas posted an update 4 years ago
Happy New Year from Cloudideas!
To start the new year easy, we created our own infographic with all the Salesforce acquisitions from 2006 to 2020 as well as a recap of the most important ones. Check it out below and read more on our blog:https://www.cloudideas.com/en/top-salesforce-acquisitions-of-all-time-and-in-2020/
cloudideas.com
Top Salesforce Acquisitions of all time and in 2020 - Cloudideas
Salesforce have acquired 66 companies over the years. We discuss top acquisitions like Slack, Tableau, Quip, Vlocity, Click, etc in this blog
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Cloudideas posted a new blog 4 years ago
Salesforce Introduces Einstein AutomateSalesforce introduced Einstein Automate on December 2nd 2020. Salesforce had a number of shocking announcements for their customers in December – acquiring Slack for $27.7 B, introducing Hyperforce, and a new…
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Cloudideas posted a new blog 4 years ago
Deploy Salesforce On Public Cloud With HyperforceOn December 2nd, 2020, Salesforce announced Salesforce Hyperforce Wondering what it is? In short, Salesforce re-architected their Salesforce Customer 360 platform and other products to be more powerful and…
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Cloudideas posted an update 4 years ago
Happy Monday! At #Dreamforce2020 keynote, Marc Benioff announced Salesforce #Hyperforce. Do you know what does it does?
In a few words, #Hyperforce will allow #Salesforce users to build and deploy applications on the public cloud infrastructure. To make this happen Salesforce re-architected their Salesforce Customer 360 platform and other…
bit.ly
Deploy Salesforce on public clouds with Hyperforce - Cloudideas
Salesforce in Dreamforce 2020 released Hyperforce. B2B and B2C Companies can move Salesforce Customer 360 to public clouds of their choice
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