Suryadeep Singh
IndividualPopular Salesforce Infographics
What is Salesforce Customer 360?
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in Salesforce Products
According to our State of the Connected Customer report, 76% of customers expect consistent interactions across departments. However, 54% say it often feels like sales, service,…
Customer Service Words and Acronyms
Savvy service reps know it is important to stay hip with the lingo. If it seems like customers and agents always keep you guessing with…
Salesforce Service Cloud for Better Customer Service
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in Salesforce Cloud Platform
Service Cloud is classified as a customer support platform or customer relationship management (CRM) platform. It was designed to improve how businesses interact with their…
