Sushmita Mehta
Member-
Sushmita started the discussion Why are you attending Dreamforce, 2023? in the forum Salesforce® Discussions a year ago
Why are you attending Dreamforce, 2023?
Are you geared up for an unforgettable experience at Dreamforce 2023 - the ultimate convergence of innovation and networking.
Share your reason to attend in this discussion forum :
Why are you attending Dreamforce, 2023?
- Main Keynote
- Product Announcements
- Dreamfest
- AI SessionsWe're thrilled to announce that Grazitti will be there as…
-
Sushmita posted an update in the group
Salesforce Group for All a year ago
Elevate Your Salesforce Experience with Gamification! 
Looking to supercharge your sales team's performance and drive exceptional results?
Introducing Salesforce Gamification, the game-changing solution that transforms your sales process into an engaging and competitive experience. With Salesforce Gamification, you can unlock a whole new…
bit.ly
Grazitti Interactive Announces ScoreNotch Version 2.0 - Scorenotch
Mountain View, CA | June 12, 2023 – Grazitti Interactive, a global digital services provider and innovation leader, recently announced the availability of new features in ScoreNotch. ScoreNotch is one among a range of solutions the company provides to enable … Continue reading
-
Sushmita joined the group
Smart Salesforce Solutions a year ago -
Sushmita posted an update in the group
Salesforce Group for All a year agoExciting News for Salesforce Users!
Greetings, Forcetalk community!
I am thrilled to share an exciting case study that highlights the successful implementation of an advanced Email-to-Case solution in Salesforce, resulting in streamlined case management and enhanced customer support.
Case Study Overview:
In today's…
bit.ly
Implementing an Advanced Email to Case Solution in Salesforce for Simplified Case Management
Learn how we enabled one of our customers, a leading cloud-security provider to improve their agents’ productivity with an advanced Email to Case solution for Salesforce.
-
Sushmita joined the group
Salesforce Group for All a year ago -
Sushmita joined the group
Zendesk & Salesforce Integration a year ago -
Sushmita posted an update in the group
Salesforce Partners and Professionals a year agoExciting news for customer service enthusiasts!
Discover the key strategies and best practices to streamline your case
resolution process, effectively track customer interactions, and achieve
customer satisfaction like never before.Read the insightful piece to delve into the power of case management and how it can revolutionize your…
-
Sushmita posted an update in the group
Salesforce Partners and Professionals a year agoAre you looking to improve your customer service using Salesforce? Learn about the standard email-to-case feature and discover effective enhancements to streamline your processes and provide exceptional customer experiences.
Enhance customization options 
Prioritize cases efficiently 
Handle complex email threads seamlessly Don't miss out…
grazitti.com
How To Enhance Salesforce’s Standard E2C Capabilities
Read this blog post to learn how can you take case management in Salesforce Service Cloud to a whole new level by enhancing the standard Email-to-Case.
-
Sushmita posted a new infographic a year ago
Amplify Your Support Operations with Email to Case Advance | Salesforce
Managing cases efficiently in Salesforce is pretty easy. And given the rising expectations of customers, being fast to answer their queries via Salesforce-powered communities is a sure-fire way to deliver super... -
Sushmita posted a new blog 2 years ago
How to Fast-Track Your Case Resolution With Email to Case Advance?Customers always need help. And for an enterprise to find success, it’s important to solve its queries and provide the required support. Email is one of the most popular communication channels used in business.…
-
Sushmita posted a new blog 2 years ago
How to Enhance Salesforce’s Standard Email-to-Case Capabilities to Deliver Top-Class Customer Service in 2023?“Happy customers are your biggest advocates and can become your most successful sales team.” – Lisa Masiello Did you know that 93% of customers are more likely to repeat purchases with organizations that…
-
Sushmita joined the group
DataArchiva 2 years ago -
Sushmita joined the group
Salesforce Partners and Professionals 2 years ago -
Sushmita posted a new blog 2 years ago
Master the Art of Customer Service with Case Management | SalesforceWhat is the top priority for any business today? If you anticipated it as ‘Customer Experience’, you are probably right. Recent research found that nearly 86% of customers intended to pay more for a better…
-
Sushmita posted a new blog 2 years ago
Discover Innovative Solutions for Salesforce Experience Cloud at Dreamforce 2022Salesforce has been nothing short of revolutionary, since its inception. As the world’s #1 CRM platform, it has connected organizations across the globe with their customers to deliver top-notch experiences…
-
Sushmita posted a new video 2 years ago
Join Grazitti Interactive At Dreamforce 2022 | Salesforce
Grazitti
Dreamforce, Salesforce’s flagship conference is here once again. Grazitti Interactive, as a proud Navigator Sponsor invites you to meet our experts and discuss our custom solutions that maximize the use of th... -
Sushmita posted a new blog 2 years ago
Solidify Customer Base with Case Management in Salesforce Service CloudIn today’s digitally-driven and customer-centric world, the traditional methods of extending support have taken a backseat as customers expect new and innovative ways. But, even with the changing nature of how…
-
Sushmita posted a new video 2 years ago
Email to Case Advance | Converting Cases from Emails Effectively | Salesforce Tutorial
Grazitti
Email-to-Case Advance is an enhanced version of the Salesforce Email-to-Case functionality that converts customer email to cases. It works for Salesforce Service Cloud and provides exclusive features enabling y... -
Sushmita posted a new blog 2 years ago
Facilitate Effective Customer Support With E2CA | SalesforceAn exceptional customer experience is crucial to the success of any business as it fosters loyalty, brand advocacy, and helps you increase your customer base. However, stellar customer experience doesn’t happen…
-
Sushmita posted a new video 2 years ago
Driving Gamified Interactions on Salesforce Communities With ScoreNotch | Use-Cases
Grazitti
A Salesforce-native, Lightning-ready solution, ScoreNotch enables you to dynamically gamify Salesforce communities. Watch this video to learn more about its use-cases. For more, please visit our website or writ...Shubham - Load More
