Sushmita R
MemberPopular Salesforce Blogs
Simplifying Case Management in Salesforce Service Cloud
Research shows that 68% of consumers are willing to pay more if they know they will receive superior customer service. In fact, customer service is…
Salesforce Configuration Vs Salesforce Customization and Their Best Practices
What Is Configuration In Salesforce? Salesforce design is everything you can do inside the CRM framework. This implies you can add another field to your…
Loan Processing, Qualification, and KYC Automation in Salesforce
Financial institutions always work on improving customer service, so they strive for improvements in work efficiency. The most important feature they need here is process…
Popular Salesforce Videos
Salesforce Pay Expectations $$$ US and UK
Do you agree or disagree with these numbers? How do you think Mason Frank could have surveyed differently? In this video, Brad discusses just how…
Salesforce Spring ‘21 Release Notes Highlights & Summer ‘21 Preparation
Spring ‘21 Release Notes Highlights & Summer ‘21 Preparation In this session we discussed 00:00 Bella Vista, Western Sydney Developer Group Overview 03:30 Andrew Whitten…
What is Salesforce Permission Sets? Explain in Details
Permission Sets basically deals with improvising the additional permission from the existing profile. Watch this video to learn more about Salesforce Permission Sets. If you…
Popular Salesforce Infographics
Salesforce Admin Certification Path
The Salesforce Certified Administrator program is designed for individuals who have experience as a Salesforce administrator. The program encompasses the breadth of applications, the features…
Salesforce Einstein GPT For Technical Expertise
Did you know how Salesforce Einstein GPT provides technical capabilities? Explore the potential of Einstein GPT and how it could be beneficial for technical endeavors.…
Salesforce App Development, Listing and Expert Services | Concretio
Boost your business efficiency, provide better customer experience, streamline I.T. expenditures by eliminating the need of complex integrations and coding. Concretio is a Salesforce Consulting…