Tim Lynch
IndividualPopular Salesforce Videos
Traditional AI vs Generative AI | What the difference? | Salesforce
Explore how traditional AI differ from Generative AI from this extract from our latest webinar! We're going to explore the strengths and not-so-strong points of…
Why are Salesforce Releases Named After Seasons?
If you are wondering “Why are Salesforce releases named after Northern Hemisphere Seasons?” then get an expert answer by Megan Peterson and Salesforce Co-Founder Parker…
Salesforce Certifications 2022 | Which Certifications You Need & Why You Need Them
If you’re looking to start a Salesforce job this year you’re going to need a Salesforce certification. But where do you start, which certification should…
Popular Salesforce Infographics
The Timeline: 20 Years of Salesforce
Salesforce completed 20 years recently. The celebrations were grand with thousands of employees and trailblazers and Ohana family joining in. The world’s no. 1 CRM…
Infographic: State of Service 2019
Did you know that 64% of people think that customer experience is more important than price in their choice of brand? The new trends in customer service…
Salesforce Field Service: Power Up Your Field Operations
Salesforce Field Service, commonly known as Field Service Lightning (FSL), is the extension of Service Cloud that provides a unified view of workforce management. In…