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Going Beyond Traditional Implementation Methodologies for Salesforce Service Cloud: A Fireside Chat
Salesforce Service Cloud has myriads of capabilities that enable you to ace your customer service game. But optimizing Service Cloud the right way calls for…
Top 15 Salesforce AppExchange Apps for 2020 - Empirical’s Selection
Last year was full of surprises! Salesforce completed their acquisition of Tableau, Winter 20 Release came packed with new features, and Dreamforce ‘19 brought us…
Top 3 Techniques for Rolling Out Salesforce Lightning Experience
If you are a regular reader of Salesforce and its related products and services, you must already know by now what Salesforce Lightning is. As soon as…
Popular Salesforce Videos
2020 Salesforce App Builder Certification Questions Explained
The Salesforce Platform App Builder credential is designed for individuals who would like to demonstrate their skills and knowledge in designing, building, and deploying custom…
Creating leads using Amazon Alexa with salesforce.
Amazon EchoAmazon Echo is a voice command device with functions like question answering, playing music and controlling smart devices. Echo connects to Alexa which is…
What is Dreamforce? | Salesforce Explained
Dreamforce has been coined “the world’s largest tech conference” and is a massive streaming moment on Salesforce+, but what actually takes place at this iconic…
Popular Salesforce Infographics
9 Steps for Building a Useful Price Quote Template
Price quotes are among the most fundamental components of a sales unit’s library, yet too many sales managers treat quotes as a perfunctory measure that…
How do People Spend Time on Salesforce?
The average salesperson spends 4 hours per week updating his or her Salesforce CRM. However, this is hardly enough—the average salesperson only manages to complete…
Impact of Salesforce
Salesforce is no doubt is one of the boldest CRM on the cloud in the world. This infographic helps you scan through all the vital…
