Betina Jessen
IndividualPopular Salesforce Blogs
Expand Your Business With Salesforce Contact Center
Salesforce Contact Center is a cloud-based customer service solution that enables businesses to deliver an exceptional customer experience. The solution provides a complete set of…
Protect your Data with Data Classification in Salesforce
Happy Cybersecurity Awareness Month (CSAM)! Did you know that the loss of critical, and often sensitive, information can severely impact the profitability and innovation of your…
Why Duplicate Data Is a Problem | Salesforce Guide
In the event that you follow the Optimize Sales Features for Lightning Experience trail, you know the Salesforce administrator, Maria Jimenez, at Ursa Major. She…
Popular Salesforce Videos
Use Salesforce CMS to Manage and Publish Content for Experience Cloud Sites
Learn how Salesforce CMS helps you create, manage, and publish your content in Experience Cloud. With Salesforce CMS, you can also customize content for specific…
Salesforce Training for Beginners | Salesforce Tutorial for Certification
Once upon a time, storage was a big problem, but the innovations in technology have solved this. We can say that Cloud computing is one…
How to Set Up Web Chat in Salesforce Service Cloud SFDC - Learn Salesforce Series with Algoworks
In this video, you will get to know what the webchat feature in Salesforce Service Cloud is all about. Learn how to - 1. Introduction…
Popular Salesforce Infographics
Salesforce Field Service: Power Up Your Field Operations
Salesforce Field Service, commonly known as Field Service Lightning (FSL), is the extension of Service Cloud that provides a unified view of workforce management. In…
Buy vs. Build: Salesforce Shield: Event Monitoring
Today, businesses store their most confidential information in the cloud with applications such as Salesforce. This means dozens, hundreds, or even thousands of employees have…
How Salesforce is Beneficial For Your Business
There is a saying frequently heard many times which is “ Customer is a King”. So, a business needs to do everything to satisfy the…