Venkat Ramamurthi
IndividualPopular Salesforce Blogs
Artificial Intelligence in Salesforce Einstein - An Overview
To begin with artificial intelligence, it is the branch of computer science that focuses on the development of machine intelligence which makes machines work like…
Understanding Salesforce Permissions
Permissions in Salesforce can be dizzying. Between licenses, profiles, and permission sets, there are multiple ways permissions can be assigned, and multiple considerations you should…
How to Communicate With Customers During Uncertain Times | Salesforce Guide
How do you communicate with your customers when they’re facing uncertainty? How do you move beyond basic customer transactions and create memorable, human moments? Is…
Popular Salesforce Videos
Simplify Case Management in Salesforce With Email-to-Case Advance
While Email-to-Case is one of the most widely used features in Salesforce Service Cloud, its limited functionalities may hold you back. At Grazitti, the Salesforce…
How To Dominate Peak Shopping Seasons with Salesforce Commerce Cloud?
Peak shopping seasons can make or break a business. In our latest webinar, we break down the power of Salesforce Commerce Cloud and how it…
Which Objects are in the Salesforce Sales Cloud and Service Cloud?
Salesforce comes with a large number of standard objects that are integral to Salesforce, but you can also create custom objects. We’ve compiled a list…
Popular Salesforce Infographics
How Customer Experience Is Rewriting the Rules of Business Success
Your guide to customer experience - Customers expectations are changing. And as they change, businesses face sky high standards for delivering customer experience that's a…
Salesforce: Giving Buzz In Numbers
Salesforce has been coined as the world’s top CRM and there is always a constant buzz around it’s latest developments. So let’s check out what…
Key Differences Between Salesforce Sales Cloud and Service Cloud
𝐂𝐡𝐞𝐜𝐤 𝐨𝐮𝐭 𝐭𝐡𝐢𝐬 𝐢𝐧𝐬𝐢𝐠𝐡𝐭𝐟𝐮𝐥 𝐢𝐧𝐟𝐨𝐠𝐫𝐚𝐩𝐡𝐢𝐜 𝐜𝐨𝐦𝐩𝐚𝐫𝐢𝐧𝐠 𝐒𝐚𝐥𝐞𝐬𝐟𝐨𝐫𝐜𝐞 𝐒𝐚𝐥𝐞𝐬 𝐂𝐥𝐨𝐮𝐝 𝐚𝐧𝐝 𝐒𝐞𝐫𝐯𝐢𝐜𝐞 𝐂𝐥𝐨𝐮𝐝! Dive into the key differences between these two powerful Salesforce solutions: Focus and…
