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Victoria Martin
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Popular Salesforce Blogs
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How to Install Service Setup in the Salesforce Service Cloud
When I started to implement Salesforce einstein Bots for the first time, I found difficult to understand the flow behind it and various channels involved.…
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Close Case Button in Lightning Experience - Workaround
If you have Used Cases in Salesforce, I am sure you’re aware of the Closed Case layout. This is great, it lets you require the…
Popular Salesforce Videos
Understanding Approval Process in Salesforce | How to create an approval process?
In this video, Shrey discussed Approval Process in Salesforce in detail and also he covers the following topics: 1. What is Approval Process? 2. How…
Salesforce Demo - Sales Dashboard Example
Our team created a comprehensive sales dashboard for one of our clients. We're posting this video about it to generate feedback and additional ideas for…
Web to Case Functionality in Salesforce | All You Need to Know
This video discusses the functionality of Web to Case in Salesforce, which allows website users to submit inquiries or information that can be converted into…
Popular Salesforce Infographics
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All About The Fourth Industrial Revolution | An Infographic
We’re in the midst of the Fourth Industrial Revolution – IoT, innovation and technology are transforming the way we work and customer expectations. Every industry…
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CUSTOMER SERVICE TIPS: 4 SECRETS TO OFFERING EXCEPTIONAL CUSTOMER SERVICE
When it comes to customer service, our friends at Salesforce have a few tips and tricks up their sleeve. We were thrilled to help them illustrate four…
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Enable Ideas Management in Salesforce LEX to Drive Innovation
Leveraging and managing ideas on your Salesforce-powered communities can lead to business growth, improved product quality, and stellar customer experience. Not only does the Ideas…