Learn how to add an email service channel with Email-to-Case. This feature will enable you to resolve and correspond with customer inquiries via email without…
How to log cases in Salesforce (Email-to-Case). In this video, the following points will be covered - 1. Enable Email-To-Case Get a brief introduction on…
In this video, Shrey explained complete Record Level Security in Salesforce which includes: 1. What is Email-to-case in Salesforce? 2. Where can Email-to-case be used?…
Save your support reps from ‘Click fatigue’ while hastening the resolution of customer cases. Get Email to Case Advance, the much-needed power booster for your…
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