Natterbox CTI and Telephony inside Salesforce ServiceCloud. Transform your telephony experience and empower your agents with fast and personalised support.
CRM Salesforce, along with its Field Service Lightning App, is drastically improving the field-force productivity in the industry. Built on the Salesforce Service Cloud, it…
Salesforce is an innovative tool that can be very powerful when used properly. That’s why it’s important to find effective and trustworthy ways to learn…
Today's seamlessly connected customer is raising expectations for organizations to "show them they know them" by providing efficient, informed and integrated experiences no matter which…
Salesforce TrailheaDX ’18 Opening Keynote – Part 1: Create Connected Customer Experiences TrailheaDX ’18 Opening Keynote – Part 2: Salesforce Platform Salesforce TrailheaDX ’18 Opening…
The Salesforce Sharing and Security Model has undergone numerous enhancements and offers many features to help you configure it to meet the privacy requirements your…
This Salesforce Training video will explain how to create case assignment rules, creating a web-to-case form in Salesforce. The demo in this video will help…
In this video, We run through some of these diagrams. We'll also discuss some of the particular objects that you'll need to become familiar with as you…
Salesforce comes with a large number of standard objects that are integral to Salesforce, but you can also create custom objects. We’ve compiled a list…
Companies are in great demand of skilled Salesforce consultants as a means to achieve their Salesforce objectives for better output in their business. With the…
What is Salesforce? Salesforce is a cloud computing service as a software (SaaS) company that specializes in customer relationship management (CRM). Salesforce's services allow businesses…
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