Case Escalation in Salesforce. This video will cover the following points -
1. Case escalation
Get a brief introduction about case escalation.
2. Configuration
Take a look at the prerequisites for case escalation.
3. Set-Up
Get to know how the case escalation rule is set up.
4. Post Set Up
Learn how the rule is triggered.
Learn all about the Salesforce campaign management in this video. Watch and learn. If you have any doubts or questions, please let us know in…
Embarking on this new program year, PY21, Salesforce will be implementing some enhancements to its Partner program to ensure the central focus on customer success…
When to Code, Configuration, Code + Configuration in Salesforce by Nikunj Doshi, Salesforce Certified Technical Architect In this session: - Key Criteria in deciding the…
Please confirm you want to block this member.
You will no longer be able to:
Please note: This action will also remove this member from your connections and send a report to the site admin. Please allow a few minutes for this process to complete.
Responses