In this video, Shrey is not only teaching but also demonstrating Escalation Rule in Salesforce.
1. What are Escalation Rules in Salesforce?
2. What is the lifecycle of a Case?
3. How to set up Escalation Rules in Salesforce?
4. How Escalation on a Case is managed in Salesforce?
We find out from Mike Rosenbaum (@mike945778) who is in charge of Salesforce Sales, Service & Lightning, the future of Salesforce Lightning at the London…
Learn how to integrate Salesforce Event with AWS MySQL Database using MuleSoft. The video will cover these four points - 1. Introduction Integrating Salesforce and…
This video shows marketers how they can create a B2B Marketing Analytics Plus app, such as Marketing Campaign Intelligence or Account-Based Marketing. So to get…
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