Learn all about how to create Case Assignment rules. In this video, the following points will be covered -
1. Introduction To Case Assignment Rule (0:16)
Learn how to describe the Case Assignment rule.
2. Create Case Assignment Rule (0:26)
Take a look at the steps involved in creating a Case Assignment rule.
3. Verify the Case Assignment Rule (2:35)
Learn how to verify whether the Case Assignment rule is working or not.
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