How to Create Contact in Salesforce | Salesforce Contacts | Salesforce Tutorial

Contact in Salesforce represents the individual people associated with the business accounts in your organization or Contact records are used for individuals to store personal information and business information.

Contacts help you maintain the information about key decision-makers, key buyers and other influencers for a Salesforce account.

• Your marketing team needs contacts to send them promotional materials about your company’s products and services.
• Your sales team needs contacts to connect with customers, show them demos and do any other activities to close the deal.
• Your customer service team needs them to solve customer-related issues in the most efficient way.