How to Set Up a Journey in Journey Builder

Credits : Salesforce Support
Prafull Sep 22, 2021
1,522  Views

Learn to build a customer journey with guidance from our experts.

This video provides an overview of Journey Builder features and best practices. Get expert guidance on journey design that will help you personalize, optimize, and automate customer interactions.

0:00 - Journey Builder Overview
2:01 - Journey Builder Dashboards
5:34 - Journey Builder Canvas and Activities
26:27 - Journey Builder Toolbar and Actions
37:42 - How to build your journey
42:09 - Journey Builder demos
1:17:07 - Journey Builder reporting and analytics

Categories: Salesforce Training
Tagged: Salesforce Training, Salesforce Tutorial, Salesforce Video, Salesforce Learning, Best Practices, Journey Builder, Customer Journey, Build a Customer Journey, Automate Customer Interactions, Journey Builder Toolbar, Reporting and Analytics, Journey Builder Canvas, Journey Builder Dashboards

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