How to Set Up Web Chat in Salesforce Service Cloud SFDC - Learn Salesforce Series with Algoworks

Credits : Algoworks Solutions Inc
Algoworks Aug 20, 2020
1,378  Views

In this video, you will get to know what the webchat feature in Salesforce Service Cloud is all about. Learn how to -
1. Introduction to web chat feature.
2. Configure settings to enable chat.
3. Set up a chat on an external site.
4. Create cases through chat and data flow.

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For any consultation, development, customization, testing or support on anything Salesforce, do contact us at https://algoworks.com/contact-us

Categories: Salesforce Products, Salesforce Cloud Platform, Salesforce Training
Tagged: Salesforce Service Cloud, salesforce, SFDC, Testing, Service Cloud, Set Up Web Chat, Salesforce Series, Webchat Feature, Enable Chat, External Site, Data Flow, Cases, Consultation, Development, Customization

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