With Einstein Bots, you can keep your service reps free from simple, repetitive tasks and they can spend more time on complex customer cases. If in case the bot is not able to resolve customer query, they can be made smart enough to transfer to an agent with chat history for appropriate resolution. It can save agents’ considerable amount of time in a day. So don't wait anymore and learn how to set-up Einstein Bot.
Learn how to set up and use Einstein Bots to increase case deflection and reduce service costs through self-service. This webinar gives you a guided…
Spring ‘21 Release Notes Highlights & Summer ‘21 Preparation In this session we discussed 00:00 Bella Vista, Western Sydney Developer Group Overview 03:30 Andrew Whitten…
In this video, Adam Foyston gives a detailed look at the earnings of Salesforce consultants, how they compare to the earnings of Salesforce admins, and…
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