Salesforce Macros - All You Need To Know!
Macros in Salesforce allows you to perform repetitive actions in Service Cloud for the records of Account, Contact, Case, and Lead (Supported for Feed based page layouts only). For example, if we want to create a Task after sending an Email, we can make use of macro. Also, we can perform a sequence of actions followed by another action as specified in the order of Macro.
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