Learn how to set up and use Einstein Bots to increase case deflection and reduce service costs through self-service. This webinar gives you a guided tour of Einstein Bots and walks you through setting up a simple customer service chatbot.
With In-App Guidance generally available in the Winter ‘20 release, there’s no better time to start taking advantage of the easiest way to add informative…
Do you need to delete a bunch of records? Don't want to delete records one by one? This video shows you several ways to delete…
Marketing Automation which is future of marketing can be simply understood as automating your marketing communication programs. we are going to talk about Salesforce Journey…
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