This Salesforce Training video will explain how to create case assignment rules, creating a web-to-case form in Salesforce. The demo in this video will help the Salesforce beginners to understand the basic concepts of creating cases.
Salesforce Service Cloud is a customer relationship management (CRM) platform for customer service and support, based on the company's CRM software for sales professionals.
What it is like being a Sr. Salesforce Developer at a consulting firm. What a day in Sr. Salesforce Consultant's life looks like. Struggles of…
Shake off those winter blues with the new features coming in Salesforce's Spring '23 Release for Financial Services Cloud. Whether it's ARC enhancements, interaction summary…
Einstein Analytics is the Salesforce-native analytics platform, providing users with insights into their business. This session dives into topics including APIs, metadata, packaging, and other…
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