User permissions control access to different tasks. Using permission sets or custom profiles you can grant Ada the article-related permissions she needs. Create a permission set named “Knowledge Manager” that includes the permissions to create, edit, publish, assign, delete, and archive articles, then, assign that permission set to Ada. Watch this video to learn all about "Set Access for Lightning Knowledge".
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Watch this video to learn how to create a data set in Salesforce Maps Territory Planning to plan efficient territories with a few clicks. Please…
The Salesforce Freelance Consultant Course is finally live! Please comment and let me know what questions you have about whether this is a good fit…
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