Yash Sharma
MemberPopular Salesforce Blogs
Einstein Discovery in 2024 | CRM Analytics
The Einstein Discovery model (CRM Analytics model is the same if we come across such a name) is a set of tools and data that…
Omni-Channel Overview in 2024
Omni-Channel is a Customer Service and console-based Salesforce feature that helps automatically route of different types of work items (such as Leads and Cases) to…
Effective Ways To Use Salesforce For Customer Retention
Why is Customer Retention Important? When techniques are implemented by way of sales groups to hold clients, revenue is going up and fees go down.…
Popular Salesforce Videos
Salesforce Announces New Salesforce CDP Updates
Salesforce has recently announced a new series of innovations for its customer data platform (CDP). These Salesforce CDP updates have been developed to help companies…
Dynamic Forms in Salesforce
Hello Everyone, in this video, we will talk about what the dynamic form is and how to work with the dynamic form in Salesforce. Watch…
How to Set Up Web Chat in Salesforce Service Cloud SFDC - Learn Salesforce Series with Algoworks
In this video, you will get to know what the webchat feature in Salesforce Service Cloud is all about. Learn how to - 1. Introduction…
Popular Salesforce Infographics
How to Choose the Right Salesforce Partner
Choosing the right partner is a key factor that could make or break your project’s success. Salesforce is a mighty CRM platform, and that’s why…
Six Reasons Clients Love Salesforce Community Cloud
While there are way more than six reasons to love Salesforce Community Cloud, here are the top six reasons that keep coming up again and…
10 Common Salesforce Mistakes—and How to Avoid Them
Salesforce integration is challenging if you don’t know exactly what you’re getting into. It’s an enormously valuable project, but diving into it without proper understanding…
